Frequently Asked Questions

What does the name "Paxhood" mean?

Why is Paxhood invitation-only?

How do I join?

How long does approval take?

Who can see my name?

Are reports really anonymous?

What is my Neighbor ID?

Can I change my Neighbor ID?

How do volunteers work?

What are Stars?

What is a Heart?

How do I earn additional Hearts?

Can I gift a Heart?

What is a Community Concern?

What happens when I report a Community Concern?

What are Flags?

Can I appeal a decision?

How are community roles selected?

How long do community roles last?

Can I volunteer for a community role?

Who supervises the random drawings?

How do I recognize scam emails or messages?

Does Paxhood perform background checks?

What makes Paxhood different from other neighborhood platforms?

Is there a mobile app?

How do I contact support?

How is Paxhood funded if residents never pay?

Can Paxhood work alongside an HOA?